Dimas Shipping, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard data you provide through our website, services, and interactions with our team.
By accessing or using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect several types of information from you, including:
Personal Information:
• Name, job title, company name
• Email address, phone number, postal address
• Billing or payment information (when provided)
Non‑Personal Information:
• Technical data such as IP address, browser type, device information, and usage data
• Analytics collected through cookies and similar tracking tools
Service‑Related Information:
• Shipment details and tracking information
• Customs and logistics documentation required to provide shipping services
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our logistics, freight forwarding, and shipping services
• Process service requests and communicate shipment updates
• Respond to your inquiries and support requests
• Customize your experience and improve our website functionality
• Comply with legal and regulatory requirements
• Send marketing communications if you opt‑in
3. Disclosure of Your Information
We do not sell or rent personal information to third parties. However, we may share your information with:
• Service providers that support our business (e.g., payment processors, logistics partners)
• Regulatory authorities when required by law
• Affiliated companies or partners if you consent or where necessary to deliver services
• Third‑party analytics and technical support providers
These parties are permitted to use your information only as necessary to perform their agreed‑upon functions.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can typically control cookie preferences through your browser settings. If you disable cookies, some features of the site may not function properly.
5. Data Security
We implement appropriate physical and technical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. Although we strive to protect personal data, no method of transmission over the Internet is completely secure.
6. Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, including fulfilling legal, accounting, or reporting requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access and review the personal information we hold about you
• Request correction or deletion of inaccurate or outdated information
• Withdraw consent for certain data processing activities
• Opt out of marketing communications
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our services and website are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal data from anyone under 16. If you believe we have collected information from a minor, please contact us to remove it from our systems.
9. International Transfers
Because we operate globally, your information may be transferred to and stored in countries outside your own. By using our services, you consent to such transfers, provided adequate safeguards are in place.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact:
Dimas Shipping
Email: info@dimasshipping.com